Accessibility Statement

General

Access to any company’s website can be challenging for persons having certain disabilities.  A person’s disability is often unique. What may work well for one person, may cause difficulties for another person.  Our company has made efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources, and knowledge of our customers, and potential customer’s needs.  To that end we have engaged the services of professionals to assist and advise us in these matters. 

Accessibility on this Website

Our website provides several methods, features, and policies aimed at facilitating access to our website and/or the products or services referred to on our site or by our business. Furthermore, we've incorporated additional features such as  clicking here to access Accessibly App , a third-party app we endorse to enhance website accessibility. A pop-up will appear on the left-hand side once clicked.

Beyond our own efforts, there are numerous aids offered by third parties, many of which are compatible with most browsers.

Should you encounter any difficulty accessing our website even after utilizing the access features available on this site, as well as any third-party or browser tools, we warmly invite you to get in touch with us for more assistance. Contact details are provided below

Commitment to Accessibility

Accessibly App is committed to making sites accessible for all, including people with disabilities. We are continuously improving the service we provide through our app to comply with increased accessibility standards, guidelines, and to make the browsing experience better for everyone.

Conformance Status  

The app uses the Web Content Accessibility Guidelines (WCAG) defined requirements to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Accessibly App is following the best guidelines and is partially conformant with WCAG 2.1 level AA.

Technical Information  

Accessibly App is supported in Shopify environments. The app relies on the following technologies:  

  • HTML  
  • CSS  
  • JavaScript  
  • NodeJs  
  • MongoDB  

Accessibility Features

When Accessibly App is installed, the website can be adjusted with keyboard navigation using the "tab" key (WCAG 2.1/2.1.1). Our accessibility features include:

  • Zoom (WCAG 2.1/1.4.4). Enables users to enhance text size up to three times the original for better readability
  • Visual Adjustments
    • Bigger cursor for improved visibility
    • Invert colors for enhanced contrast
    • Tweak Contrast (WCAG 2.1/1.4.6)
    • Tweak Brightness (WCAG 2.1/1.4.6)
    • Grayscale mode (WCAG 2.1/1.4.6)
    • Reading Line support
    • Readable fonts (Helvetica)
  • Content Accessibility
    • Alt Text and Images with AI-powered image descriptions
    • Tooltips (WCAG 2.1/2.5.3)
    • Link highlighting
    • Image hiding option
    • Page reader functionality

Video

Our website has or plans to have some video elements.  Each video will either have close captioning or text equivalent located next to the video.

Third-Party Applications  

Our website may use third-party add-ons or " plug-ins " for certain functions, such as Google Maps, social media feeds, etc. These may not work or may not work the same for every user and/or every type of disability. We do not have control over the structure of these plugins and are unable to modify them at all or to the extent that would accommodate every user of our website.  

Contact for Accessibility Support  

If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know.  We will be happy to assist. 

The following email address is only for assisting you if you require assistance with any part of our site because of your particular disability or because you are having difficulty in accessing or navigating any part of our website because of your particular disability.  This email address is not to be used for sales or product information, but is to be used for help using, understanding, and/or navigating our website and information set forth on the website.   Other pages and/or links within our website may contain other email addresses to assist with sales, service, product information, accounts, or other aspects of our business.   However, as noted above, if you have a disability that has caused or may likely cause you difficulty in accessing or navigating any part of our website because of your particular disability, you can email us, explaining in as much detail as possible, what type of difficulty you had, or may had, or others may have. These emails should be sent to:

Accessibility@baltini.com

This email address for assisting persons with disabilities, including but not limited to blind and visually impaired persons, is available 24 hours / 7 days a week.

Note:  if the email is sent to a third party website or mail server for forwarding to us, the third party website or mail servers does not itself read or respond to these emails, but will only forward such email to us without prior review.

In contacting us by email, your privacy will be strictly protected. This means that you will not be required to provide any personal information, including but not limited to your:

Name, address, telephone number, the specific type of disability you may have, information about goods, products, or services you might be interested in, email address (unless you include it in an email you send to us or to our representatives).

Notes & Feedback  

We always strive to update our services and operate in the best possible manner to benefit all of our clients and their site visitors. While we cannot control or correct problems with third-party sites, please let us know if you encounter difficulty with any sites we link to so we can pass the information along to the site owners.  

Browser Accessibility Resources  

For additional accessibility support, various browsers offer built-in features and extensions:  

Screen Readers  

For users requiring screen readers, we recommend: